Calm, immediate support for people and leaders to restore emotional safety and build confidence after a critical event.
Call anytime for immediate assistance, guidance and support for urgent workplace incidents and wellbeing concerns. Confidential and available 24 hours, seven days a week.
When the unexpected happens, people need steadiness, understanding and practical support.
Critical incidents can shake a workplace emotionally, psychologically and operationally. Our Critical Incident Support service provides leaders, managers and teams with immediate access to trained practitioners who specialise in crisis response, emotional stabilisation and recovery.
This support helps people feel grounded, connected and cared for when it matters most.
As soon as a critical incident happens, managers can contact Peopleworks for support. We will help you understand what to do next and how to best care for affected staff.
A trained practitioner can join you either in person or remotely to deliver tailored sessions — individual, group debriefing or team support — depending on your needs.
We assist staff to understand typical reactions, normalise emotional responses and feel both safe and supported in the hours and days after the event.
Recovery is a process, not a moment. We help individuals and teams move from shock to stability with strategies that promote healthy coping, connection and resilience.
Leaders are supported with practical advice on communication, wellbeing monitoring and team support through the recovery period. We can also recommend further counselling or external referrals where appropriate.
Critical incidents are deeply unsettling. Our approach is rooted in psychological safety, empathy and real-world effectiveness. We help organisations move through crises with care, stability and support for every person affected.
Flexible appointment times to suit your schedule
Relatable and highly experienced clinical professionals
Fast and simple access to qualified clinicians
A safe and supportive space to speak openly
Our experienced counsellors, psychologists and social workers offer confidential counselling in person or online.
Tasmanian owned workplace wellbeing, leadership and critical incident services supporting organisations to care for their people and lead with confidence.